FAQ
PRESSURE CLEANING
Pressure washing uses a high-pressure water spray to remove dirt, grime, mould, and other contaminants from surfaces. It’s commonly used for cleaning driveways, decks, siding, and other exterior areas.
Common surfaces include concrete driveways, brick walls, wooden decks, weatherboard siding, and roofs. However, some delicate surfaces may require softwashing, special techniques or equipment.
When done correctly by a professional, pressure washing is generally safe. However, improper use can damage surfaces, strip paint, or cause injury. It’s important to hire a qualified technician who understands the appropriate pressure levels for different surfaces.
It depends on factors like your location, weather conditions, and surface type. Typically, annual or semi-annual pressure washing is recommended to maintain cleanliness and prevent damage.
Yes, pressure washing can effectively remove mould and other contaminants from surfaces. For persistent mould issues, additional treatments with specialized cleaners may be necessary.
We take precautions to protect your landscaping. We use techniques to minimize water runoff and use eco-friendly cleaning solutions to safeguard your plants and soil.
Generally, you should remove or cover outdoor furniture, potted plants, and other items. If you have specific concerns, our team will provide detailed instructions on how to prepare your property.
The duration depends on the size of the area and the extent of cleaning required. For most residential projects, it typically takes a few hours. We’ll provide an estimated time frame when you schedule your service.
After pressure washing, surfaces may be damp but will typically dry within a few hours, depending on weather conditions. You may notice a significant improvement in cleanliness and appearance.
The cost varies based on the size of the area, the type of surface, and the extent of cleaning required. We offer free quotes and can provide a detailed quote based on your specific needs.
Yes, we stand by the quality of our work and offer a satisfaction guarantee. If you’re not happy with the results, let us know, and we’ll address any concerns promptly.
You can schedule a service by calling us directly or filling out our online contact form. We’ll arrange a convenient time for you and provide any additional information you need.
Softwashing
Softwashing is a cleaning method that uses low-pressure water combined with specialized cleaning solutions to remove dirt, algae, mould, and other contaminants from surfaces. It’s designed to be gentle on surfaces while still providing a thorough clean.
Unlike pressure washing, which uses high-pressure water to clean, softwashing employs low pressure and a mixture of cleaning agents. This makes it ideal for delicate surfaces such as roofs, siding, and painted surfaces that could be damaged by high pressure.
Softwashing is ideal for surfaces that are prone to damage from high pressure, such as asphalt shingles, wood, stucco, and certain types of siding. It’s also effective for cleaning roofs, gutters, and painted surfaces.
Yes, softwashing is generally safe for your home when performed by professionals. It’s designed to clean effectively while minimizing the risk of damage to surfaces. We use appropriate cleaning solutions and techniques to ensure a safe and effective clean.
Absolutely. Softwashing is particularly effective at removing mould, mildew, and algae from surfaces. The cleaning solutions used in softwashing are specifically formulated to address these issues and help prevent their recurrence.
The frequency of softwashing depends on factors such as climate, exposure to environmental elements, and the type of surface. Generally, annual or semi-annual softwashing can help maintain your property’s appearance and condition.
After softwashing, surfaces will be clean and should dry within a few hours, depending on weather conditions. You may notice an immediate improvement in appearance, and treated surfaces will be protected from future buildup.
The cost of softwashing depends on factors such as the size of the area, the type of surface, and the extent of cleaning required. We provide free estimates and detailed quotes based on your specific needs.
You can schedule a softwashing service by contacting us via phone or through our online form. We’ll arrange a convenient time for you and provide all the information you need.
Gutter Cleaning
Gutter cleaning is essential to prevent water damage to your home. Clogged gutters can lead to overflowing, which may cause damage to your roof, siding, foundation, and landscaping. Regular cleaning helps ensure proper water flow and protects your property.
Typically, gutters should be cleaned at least twice a year—once in the spring and once in the fall. However, if you have overhanging trees or live in an area with heavy rainfall, more frequent cleanings may be necessary.
Signs include overflowing gutters, water stains on siding or walls, sagging gutters, and visible debris in the gutters. You might also notice pools of water or erosion around the base of your home.
While DIY gutter cleaning is possible, it can be dangerous and time-consuming. Professional gutter cleaners have the equipment and expertise to safely and effectively clean your gutters. We recommend hiring professionals to avoid risks and ensure thorough cleaning.
Neglecting gutter maintenance can lead to serious issues such as water damage to your home’s foundation, roof leaks, mold growth, and pest infestations. Regular cleaning helps prevent these problems and prolongs the life of your gutters.
Yes, we offer gutter guard installation services to help reduce the frequency of gutter cleaning. Gutter guards can prevent debris from entering your gutters, making maintenance easier.
The cost of gutter cleaning varies based on factors such as the size of your home, the extent of debris, and any additional services required. We offer free estimates and competitive pricing. Contact us for a detailed quote
Yes, we do! One of the services we offer at Refresh Restoration includes exterior gutter brightening. For this, we use a method called soft washing. We apply a low-pressure biodegradable cleaning solution to the face of your gutters that rids any organic algae, dirt, and other residues without any damage. We then rinse the gutters with low pressure leaving them shiny and clean! This is a separate-priced service and can be bundled with the interior Gutter Cleaning for the best result.
Roof Cleaning
Roof washing is a cleaning process that removes dirt, algae, moss, lichen, and other contaminants from the surface of your roof. This helps to maintain its appearance and extend its lifespan.
Regular roof washing prevents the buildup of harmful substances like algae and moss, which can cause damage to roofing materials and lead to costly repairs. It also enhances curb appeal and can improve the energy efficiency of your home.
Typically, roof washing is recommended every 1-3 years, depending on factors such as climate, the presence of trees, and the type of roofing material. Homes in humid or heavily wooded areas may need more frequent cleanings.
We use a combination of soft washing and pressure washing techniques. Soft washing uses low-pressure water combined with specialized cleaning solutions to gently clean delicate surfaces, while pressure washing is used for tougher stains. The method used will depend on your roof type and condition.
Yes, when performed by professionals, roof washing is safe and effective. We use industry-approved techniques and equipment to prevent damage to roofing materials. Improper cleaning methods can damage roofs, so it’s important to hire experienced technicians.
Yes, roof washing removes existing moss and algae, and the application of certain treatments can help prevent their return. Regular maintenance can minimize the conditions that allow these growths to thrive.
The duration of the service depends on the size and condition of your roof. On average, roof washing can take a few hours. We’ll provide a more accurate time estimate based on your specific roof.
Ensure that your gutters are clean and that there is clear access to your roof. We’ll handle the rest, but removing any obstacles around your home can help us work more efficiently.
If it rains shortly after the service, it generally will not affect the results significantly. However, heavy rain could potentially wash away some of the cleaning solutions or debris. We recommend scheduling your service on a day with favorable weather conditions.
The cost of roof washing varies based on factors like the size of your roof, its condition, and the cleaning method required. We offer free estimates and can provide a detailed quote tailored to your needs.
While roof washing can remove debris and contaminants that might contribute to leaks, it is not a substitute for roof repairs. If you suspect you have a leak, we recommend having a professional inspection to address any underlying issues.
Concrete Cleaning & Sealing
Concrete cleaning involves removing dirt, grime, stains, and other contaminants from concrete surfaces. Sealing is the application of a protective layer over the cleaned concrete to prevent stains, water damage, and wear. Together, they enhance the appearance and longevity of concrete surfaces.
Cleaning and sealing concrete helps protect it from environmental damage, stains, and erosion. It also enhances the surface’s appearance, making it look new and vibrant, and prolongs its lifespan by creating a barrier against moisture and contaminants.
Typically, concrete surfaces should be cleaned and sealed every 1-3 years, depending on factors like the amount of foot traffic, weather conditions, and the type of sealant used. High-traffic areas or surfaces exposed to harsh conditions may require more frequent maintenance.
We clean and seal a variety of concrete surfaces including driveways, sidewalks, patios, pool decks, and garage floors. Each surface may require specific cleaning techniques and sealants, which we tailor to meet your needs.
We use high-pressure washing, specialized cleaning solutions, and scrubbers to thoroughly clean concrete surfaces. The method depends on the type of stains and the condition of the concrete.
We offer a range of sealants, including acrylic, epoxy, polyurethane, and penetrating sealers. The choice of sealant depends on the type of concrete, the desired finish, and the specific needs of the surface.
Yes, sealing concrete is highly recommended to protect it from stains, water damage, and wear. Unsealed concrete is more susceptible to damage from chemicals, moisture, and environmental elements.
Cleaning will remove dirt and stains, restoring the concrete’s original look. Sealing can enhance the appearance by providing a glossy or matte finish, depending on your preference. It also helps to highlight the concrete’s color and texture.
The duration depends on the size of the area and the condition of the concrete. Generally, cleaning will take a couple hours or more. It is best to let dry for 24/48 hours. Sealing a typical residential driveway or patio can take a few hours to a full day. We’ll provide a more accurate estimate based on your specific project.
It’s best to avoid heavy use of the sealed surface for at least 24-48 hours to allow the sealant to cure properly. Light foot traffic may be permissible, but we recommend following the specific drying and curing times provided by our team.
Yes, we use environmentally friendly and low-VOC (volatile organic compounds) products whenever possible. Our cleaning solutions and sealants are designed to be effective while minimizing impact on your home and the environment.
Ensure the area is clear of furniture, plants, and other obstacles. If there are any specific issues like severe stains or cracks, please inform us beforehand so we can address them appropriately.
Solar Panel Cleaning
Cleaning solar panels is crucial for maintaining their efficiency and performance. Dirt, dust, bird droppings, and other debris can block sunlight and reduce the amount of energy your panels can generate. Regular cleaning helps ensure your solar panels operate at their optimal level.
The frequency of cleaning depends on factors such as local weather conditions, the amount of dust or pollen in the air, and the presence of trees or birds. Generally, solar panels should be cleaned every 6-12 months. In areas with high dust or bird activity, more frequent cleaning may be necessary.
We use specialized, non-abrasive cleaning techniques and tools designed specifically for solar panels. This typically involves soft brushes, squeegees, and deionized water to safely and effectively remove debris without damaging the panels.
While DIY cleaning is possible, it can be risky without the proper tools and techniques. Incorrect cleaning methods can damage the panels or reduce their efficiency. We recommend hiring professionals who have the experience and equipment to clean your solar panels safely and effectively.
Yes, cleaning your solar panels can improve their energy production by removing debris that blocks sunlight. Regular maintenance ensures that your panels can generate the maximum amount of energy possible.
Cleaning can help address issues related to surface debris and improve overall output, but it won’t resolve problems caused by shading from trees, roof obstructions, or damaged panels. For persistent issues, a thorough inspection may be necessary.
Ensure that the area around your solar panels is accessible and free of obstacles. If there are any specific issues with the panels or concerns about their condition, please inform us beforehand so we can address them appropriately.
No, our cleaning process is designed to be safe for both your solar panels and your property. We use ladders and equipment that minimize any potential impact on your roof and home.
Regular cleaning helps maintain optimal energy production, extends the lifespan of your solar panels, and ensures that your investment in solar energy performs as efficiently as possible. It also helps in preventing costly repairs or replacements due to panel damage.
We have specialized equipment and trained technicians to handle solar panels in hard-to-reach locations. Safety is our priority, and we use appropriate techniques and tools to ensure that cleaning is performed effectively and safely.
Deck, Fence Timber Cleaning & Staining
Cleaning and staining help protect your wooden surfaces from environmental damage such as moisture, UV rays, and pests. Staining also enhances the wood’s appearance, adds color, and prolongs its lifespan by providing a protective barrier against the elements.
Typically, cleaning and staining should be done every 1-3 years, depending on factors such as weather conditions, wood type, and exposure to sunlight. High-traffic areas or surfaces exposed to harsh conditions may require more frequent maintenance.
Cleaning involves removing dirt, grime, mold, and other contaminants from the wood surface. Staining adds color and a protective layer to the wood, which helps prevent damage and enhances its natural beauty. Both processes are essential for maintaining the health and appearance of wood.
We use a combination of high and low pressure washing and specialized cleaning solutions designed to safely and effectively remove dirt, mold, and stains from wood surfaces. Our techniques are tailored to the specific needs of your deck, fence, or timber.
We offer a range of stains including solid, semi-transparent, and transparent options. The choice of stain depends on your desired finish, the type of wood, and the level of protection needed. We can help you select the best stain for your project.
When done correctly by professionals, pressure washing is safe for wood surfaces. We use appropriate pressure levels and techniques to avoid damaging the wood. For delicate or older wood, we may use lower pressure and gentler methods.
The duration of the process depends on the size of the area, the condition of the wood, and the type of stain used. On average, cleaning and staining a residential deck or fence can take 1-2 days. We’ll provide a more accurate time estimate based on your specific project.
Ensure the area is clear of furniture, potted plants, and other items. If there are any specific issues like severe stains or damage, please inform us beforehand so we can address them appropriately.
It’s best to wait at least 24-48 hours before using the surface to allow the stain to fully dry and cure. We’ll provide specific recommendations based on the type of stain used and weather conditions.
While our primary services focus on cleaning and staining, we can assess the condition of your wood and complete any necessary repairs or replacements. If you have specific repair needs, please let us know.
Logan Central, Woodridge, Kingston, Slacks Creek, Springwood, Rochedale South, Daisy Hill, Shailer Park, Tanah Merah, Loganholme, Meadowbrook, Marsden, Crestmead, Park Ridge, Heritage Park, Browns Plains, Regents Park, Hillcrest, Boronia Heights, Greenbank, Sunnybank, Sunnybank Hills, Calamvale, Algester, Acacia Ridge, Runcorn, Eight Mile Plains, Kuraby, Stretton, Macgregor, Robertson, Coopers Plains, Salisbury, Moorooka, Rocklea, Archerfield, Springfield, Springfield Lakes, Augustine Heights, Brookwater, Redbank Plains, Goodna, Bellbird Park, Collingwood Park, Bundamba, Booval, Ipswich, Raceview, Eastern Heights, Yamanto, Flinders View,
Coomera, Upper Coomera, Pimpama, Ormeau, Oxenford, Pacific Pines, Helensvale, Hope Island, Sanctuary Cove, Arundel, Parkwood, Annerley, Burbank, Darra, Doolandella, Drewvale, Durack, Dutton Park, Ellen Grove, Fairfield, Forest Lake, Greenslopes, Heathwood, Holland Park, Holland Park West, Karawatha, Larapinta, Mackenzie, Mansfield, Mount Gravatt, Mount Gravatt East, Nathan, Pallara, Parkinson, Richlands, Rochedale, Stones Corner, Sumner, Tarragindi, Tennyson, Mount Gravatt, Wacol,Willawong
Yeronga, Yeerongpilly, Wishart, Willawong
Jimboomba, Flagstone, Beaudesert, MacLean, Tamborine Mountain, Bahrs Scrub, Bannockburn, Belivah, Berrinba, Bethania, Buccan, Carbrook, Cedar Creek, Cedar Grove, Cedar Vale, Chambers Flat, Cornubia, Crestmead, Daisy Hill, Eagleby, Edens Landing, Forestdale, Greenbank, Heritage Park, Hillcrest, Holmview, Jimboomba, Kagaru, Kingston, Logan Central, Logan Reserve, Logan Village, Loganholme, Loganlea, Lyons, Marsden, Meadowbrook, Mount Warren Park, Mundoolun, Munruben, New Beith, North Maclean, Park Ridge South, Park Ridge, Priestdale, Regents Park, Rochedale South, Shailer Park, South Maclean Springwood, Stockleigh, Tamborine – Tanah Merah, Underwood, Undullah, Veresdale Scrub, Veresdale, Waterford West, Waterford, Windaroo, Wolffdene, Woodhill, Woodridge, Yarrabilba